RESULTS DRIVEN

Hunter Consulting helps organizations in the social sector to deliver the results they promise.

Resources

Unlocking the Secrets of Performance Management

Working Hard–and Working Well by David E. K. Hunter reveals the capacities that are essential for managing to outcomes – and details a powerful process that helps nonprofits challenge and redesign their value proposition, organizational competencies and systems, and current services in order to deliver what they promise reliably, sustainably, effectively, and efficiently....

Usual Client Outcome Areas for Social Services

Social Service Organizations often struggle with measuring outcomes. However, the real challenge is to develop well-thought-through, useful outcomes that are appropriate to the needs of the people who are served, and realistic in terms of the services provided.  Measuring such outcomes usually is not nearly as hard as practitioners fear.  Here is a brief discussion of...

Theory of Change Glossary

Terms used to discuss performance management, evaluation, and theories of change often are defined in multiple ways.  This can be confusing to practitioners who do not specialize in these areas.  Here is a glossary of terms defined in straightforward, useful language....

Daniel and the Rhinoceros – A Pragmatic Approach to Evaluation

On the capacity-building uses and nefarious abuses of evaluation. This paper examines ways in which funders often do harm in the name of good by focusing on randomized control experiments over all other evaluation methods when helping not-for-profit organizations improve effectiveness of their programs....

Building Capacity and Sustainability through ToC Workshops

A discussion of a unique way to use theory of change workshops to build organizational strength, capacity and sustainability for not-for-profit organizations in the human services sector....

HarborCOV – a Blueprint for Managing the Performance of Domestic Violence Services

An example of a Strategy and Theory of Change with Key Elements of Programmatic and Organizational Redesign and A Framework for Performance Management...

Drowning in Data: Performance Managment, a Rock and a Hard Place

A discussion of how lack of a clear theory of change results in a “shotgun” approach to data collection that ultimately benefits nobody and hurts the agencies so engaged....

Active Service Slots

Presentation of a useful measure of effective program cpacity in social services....

A Guide to Effective Social Investing

David Hunter is a founding member of the Working Group for Effective Social Investing.  As part of this group, he co-authored, with Steve Butz, the White Paper A Guide to Effective Social Investing. The paper identifies an approach to assessing the level of risk that a social investor is taking on when trying to create social value by supporting nonprofit...

Yes We Can

A call for and exploration of performance management in the nonprofit sector....

Capacity-Building Theory of Change Workshops

A description of the process that David follows in helping organizations develop and implement  strategic performance mangement systems...

Strategic Performance Management Workshops: A Brochure

A description of David’s approach to Theory of Change Workshops and strategic performance management....

A Means to Assess Social Investment Risk

A follow- up to “The End of Charity” published in the Philadelpia Social Innovations Journal....

The End of Charity

An article recently published in the new, web based Phiadelphia Social Innovations Journal, in which David discusses why philanthropy needs to move from charity to social investing....

Leap of Reason

A groundbreaking volume by Mario Morino, to which I contributed a paper on”Using a Theory of Change Approach to Helping Nonprofits Manage to Outcomes”...